Frequently Asked Questions
Where are your products made?
Each batch of our whipped shea butter is made by hand in Maryland
What is the best way to store our products?
In order to best preserve the texture and quality of our whipped body butter, we recommend keeping it in a cool place.
Can I order in body butter in bigger quantities or in a custom scent?
Yes, we can customized your body butter if you would like to purchase a fragrance that we do not currently stock. Please use the contact us link to get a quote or send an email directly to smellgood.bodybutter@gmail.com.
What if I am unsatisfied with my purchase?
We hope that everyone loves our products; however, if you would like to return your order and request a refund please see our full return policy.
Are your products hypoallergenic?
While our shea body butter is made with natural ingredients, we understand that some individuals may experience allergic reactions. We recommend that you try our product on a small area of skin if you have allergy concerns. If you experience an allergic reaction to our product, please discontinue use and consult a healthcare professional. We are not liable for any allergic reactions or other adverse effects that may occur from using our products.
Do you deliver locally?
Yes! We are located in the DMV area and will personally deliver your order if you live within 20 miles of our location. There is a minimum order total of $50.00.
I placed my order today, when will I receive it?
Orders are fulfilled and shipped within 2-3 business days. Delivery times will vary based on your location: however, all orders should received within 7-10 business days after your order has been received. If you experience any additional delays, please reach out to our customer service for assistance at smellgood.bodybutter@gmail.com.